September 2013
Intermediate to advanced
288 pages
8h 4m
English
Content preview from Business Analysis and Leadership
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Facilitating groups and individuals
In this chapter, we focus on facilitating groups and individuals. We ask what facilitation means and why it is important for business analysis. What exactly needs facilitating and how should this be carried out? We look at the preparation required before a facilitated meeting, how to get the best out of everyone during meetings (including the facilitator) and how to make actions happen as a result. We’ll also explore how the ideas we present will be useful for those working one to one with individuals, as well as those working with groups.
What is facilitation?
Business analysis involves working with people, both in groups and dealing with individuals in one-to-one situations. Facilitation ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.