October 2016
Intermediate to advanced
254 pages
6h 5m
English
Content preview from Business Engineering and Service Design, Second Edition, Volume IBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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OTHER TITLES IN OUR SERVICE SYSTEMS ANDINNOVATIONS IN BUSINESS AND SOCIETY COLLECTION
Jim Spohrer, IBM and Haluk Demirkan, Arizona State University, Editors
Modeling Service Systems by Ralph Badinelli
Sustainable Service by Adi Wolfson
People, Processes, Services, and Things: Using Services Innovation to Enable the Internet of Everything by Hazim Dahir, Bil Dry, and Carlos Pignataro
Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society by Toshiaki Kurokawa
All Services, All the Time: How Business Services Serve Your Business by Doug McDavid
Obtaining Value from Big Data for Service Delivery by Stephen H. Kaisler, Frank Armour, and William Money
Service Innovation by Anders Gustafsson, Per Kristensson, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.