Prolog
1. Information about the Master in Business Engineering can be obtained at its website MBE (2016), where there are links to Facebook, LinkedIn, and Twitter; also the blog, Barros (2016b), contains books, papers, and theses related to the MBE.
2. Brocke and Rosemann (2010).
Chapter 1
2. Chesbrough and Spohrer (2006); Spohrer et al. (2007); Spohrer and Maglio (2008); Maglio, Kieliszewski, and Spohrer (2010).
3. Porter (1996); Hax and Wilde (2001); Hax (2010).
4. Johnson, Christensen, and Kageman (2008); Osterwalder and Pigneur (2009).
5. Barros (1998b, 2004, 2016a).
6. Barros and Julio (2011); Barros, Seguel, and Quezada (2011).
8. Barros ...
Get Business Engineering and Service Design, Second Edition, Volume I now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
