Part II: A Practitioner’s Guide

In This Part
 

10 Discovering the Context for Business Change

 

11 Configuring Business Processes and Aligning Other Strategies

 

12 Charting the Course of Change

 

13 Understanding the Existing Situation

 

14 Designing the Renewed Process

 

15 Developing Capability for the Renewed Process

 

16 Implementing and Rolling Out the Business Solution

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