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Business Process Management: Profiting From Process by Roger T. Burlton

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Chapter 16. Implementing and Rolling Out the Business Solution

In This Chapter

The Implement phase puts in place all the changes necessary to achieve initial performance improvements and to continue to improve on them over time. The organization delivers the early and ongoing results in this phase by running trials and pilot tests, educating key stakeholders, and rolling out the solution in a series of releases.

The Implement phase has eight steps (see

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