Change from the Inside Out

NINE

Engaging the Whole Organization

STEP 4. Lead the Transition

This meeting feels like a celebration. Moment’s change plan has been turned into a detailed project schedule, and everyone can access it online. The key stakeholders who aren’t part of the change team have a buddy—and it looks like none of them are strongly against the change; the majority are at least moderately supportive. Jade has been a huge help with her dad, Dan, and her cousin James, who are now mostly on board.

Steven and Joy are doing some final clarification around the budget, but it looks as though the additional expense related to the change is going to be doable; it will cut into profit for the year, but the leadership team sees it as a necessary investment that will ...