October 2017
Beginner to intermediate
256 pages
6h 6m
English
book
Communication Rx: Transforming Healthcare Through Relationship-Centered Communication
by Calvin L. Chou, Laura Cooley
Content preview from Communication Rx: Transforming Healthcare Through Relationship-Centered Communication
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INDEX
Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.
Acceptance, in motivational interviewing, 88
Active listening, 38–40, 81–82, 89, 140, 154–155
Addressing of team members, 161, 164
African Americans, 150, 154, 155, 162
Agency for Healthcare Research and Quality (AHRQ), 125
Agenda setting, 18
and EHRs, 81
and feedback, 112–113
and negotiating a shared agenda, 32–33
for teams, 129
Anesthesia, 20
Ankylosing spondylitis, 28
Antidepressants, 47–48
Apologies, 43
Appreciative coaching, 115–123
and core requirements for coach, 116
debriefing stage of, 122
live observation stage ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.