INDEX
Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.
Acceptance, in motivational interviewing, 88
Active listening, 38–40, 81–82, 89, 140, 154–155
Addressing of team members, 161, 164
African Americans, 150, 154, 155, 162
Agency for Healthcare Research and Quality (AHRQ), 125
Agenda setting, 18
and EHRs, 81
and feedback, 112–113
and negotiating a shared agenda, 32–33
for teams, 129
Anesthesia, 20
Ankylosing spondylitis, 28
Antidepressants, 47–48
Apologies, 43
Appreciative coaching, 115–123
and core requirements for coach, 116
debriefing stage of, 122
live observation stage ...
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