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Unlearn Management, Relearn Being Human

Nhlamu Dlomu, global head of people at KPMG, knows what it means to solve problems and manage a business. With more than a decade spent in one of the world’s largest professional services firms, she has been a problem solver for many of their clients, as well as being the CEO of KPMG in South Africa. Through these years of experience, she has become keenly aware that when it comes to leadership, we often must stop our drive for managing people and instead just be human.

“As managers we always want to move fast and solve big issues,” she told us. “It’s coming from a good place, but sometimes we patronize and limit the very people who we’re trying to develop. Our leadership would be improved by pausing ...

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