Chapter 53
Troubleshooting Microsoft Windows
This chapter covers the following A+ 220-1102 exam objective:
3.1 – Given a scenario, troubleshoot common Windows OS problems.
Welcome to the first chapter of Domain 3.0: Software Troubleshooting.
Now for the toughest part of working with Windows: troubleshooting. Before beginning this chapter, I recommend that you review the six-step troubleshooting methodology presented in Chapter 23, “Computer Troubleshooting 101.” As mentioned in that chapter, troubleshooting is probably the most important skill for a computer technician to possess.
Many different things can go wrong in a computer, and the majority ...
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