12.4 E-Commerce

Computer applications in the realm of electronic commerce, or e-commerce, deal with financial transactions made through the Web. It includes all aspects of the marketing, sales, and buying of both products and services as well as other financial services such as banking transactions. These days, the Web is often the first option for people considering a purchase.

When the Web burst into public view in 1994, many people predicted that it would have a large impact on the way we do business. In fact, it took several years for e-commerce to begin to be trusted enough, and become functional enough, to take root in our culture. The dotcom collapse of 2001, instead of diminishing e-commerce, seemed to promote it by clearing the way ...

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