1.8 Expected Value Returned for Quality Program ! 5
To get value from the program, it must be viewed as a long-term and con-
tinuous activity. It is like adding security to your buildings. Once you achieve
it, you do not stop pursuing it. In spite of the fact that data quality improve-
ment programs are long term, it is important to repeat that significant returns
are generally achievable in the short term.
Some of the problems will take a long time to fix. The primary place to fix
problems is in the systems that initially gather the data. Rebuilding them to
produce more accurate data may take ...
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