Data Quality

2.2 Principle of Unintended Uses 27

Because of a fear of a repeat of the incident, the maintenance chief has

chosen not to use the application nor the information within the database. He

orders parts based on a small spreadsheet application he built to keep much of

the same information, even though he often misses transactions and does not

always know when new parts arrive in inventory.

Unless his confidence in the original application is restored, the database is

of poor quality, even though it is entirely accurate. It is not serving its

intended use due to a lack of believability.

2.2 Principle of Unintended