Chapter 4 Researching the Subject Domain

Over the next few chapters, we’ll go deep into our process for designing connected content. You’ll plan out a foundational structure before filling that structure with content. That structure comes from the concepts and connections inherent to your content’s subject matter. Your first mission is therefore one of discovery—researching your topic to tease out its main concepts and ideas, learning which areas appeal most to the people you design for, and capturing the terminology and language used to give form to the subject itself.

Where Do We Begin?

Design begins with language—first, an understanding of the problem space shared with your project team, communicating your vision, and debating your differences ...

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