Scenario 3: Top Tech Temps
Bill Hamm’s introduction as the new head of the e-Learning Group came as a big surprise to the employees in the group. Coming from outside the company, he wasn’t familiar with the way things were done at Top Tech Temps. And he wasn’t hesitant about his intent to make changes.
“I’m delighted to be part of this organization. I’m impressed with the talents you have individually and collectively, and I have complete confidence that we can begin designing and developing superior e-learning for TTT almost immediately,” he said.
“As you may or may not know, management has been trying to decide whether to continue with e-learning or to revert back completely to instructor-led learning. Although the reduced costs of not needing ...