Designing Performance Aids
Tony was an extraordinary high school basketball coach. He knew technique and how to teach it. He knew how to communicate with his players. Perhaps most importantly, he knew how to motivate his players to do their best.
Tony was a demanding coach, requiring much more practice and double the fitness training previous coaches had required.
The day before the first game of the season, however, Tony saluted his team, thanked them for their hard work, and wished them luck. The team was trained, he had done his job, and Tony had booked a vacation.
Tony was fired.
It’s all about performance
It’s the goal, the reason, ...