Direct Selling
by Sara L. Cochran, Anne T. Coughlan, Victoria L. Crittenden, William F. Crittenden, Linda K. Ferrell, O.C. Ferrell, W. Alan Luce, Robert A. Peterson
Opportunities and Challenges in Direct Selling
Victoria L. Crittenden and William F. Crittenden
“Simply put, people have always ‘sold’ things to one another” (Day 2014, 60), and, as described in Chapter 2, direct selling has long been a means for individuals to build businesses through selling. Historically, direct selling companies have leveraged an independent salesforce, bypassing much of the traditional marketing-related costs (e.g., advertising) and averting the endless competitive battle for shelf space. However, as described in Chapters 3, 4, and 5, direct selling companies face tremendous opportunities and challenges, both of which are influenced by a variety of environmental forces and stakeholder interests. Direct selling ...
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