Introduction

A few years ago, I was just like you. Like almost every other guy in the developed world—and by developed, I mean countries where high-speed Internet access and copies of Halo 2 are readily available to anyone with a credit card and a video game addiction—I used computers for video games, work, and email, but I didn't spend much time sweating over what made them tick. I mean, I work in the Coast Guard; I'm not a computer geek. I just wanted the thing to work, right?

So when the time came for the inevitable upgrade—because it's impossible to play the latest, greatest games or edit home movies on last year's plodding processors and outdated operating systems—I went online to order my sweet PC from none other than Dell. Dude, who else? ...

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