PART XInspired, Empowered, and Transformed
Great teams are made up of ordinary people who are inspired and empowered.
They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work—that are valuable, usable, feasible, and viable.
They are empowered to solve hard problems in ways their customers love, yet work for their business.
Empowered teams that produce extraordinary results don't require exceptional hires.
They do require people who are competent and of character so they can establish the necessary trust with their teammates and with the rest of the company.
Truly empowered teams also need the strategic context that comes from the product leadership—especially the product vision and the product strategy—and the active support of their management, primarily with ongoing coaching.
There are never guarantees for innovation, but we can substantially improve our odds.
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