Index

accountability, 23, 144, 145, 212, 237

Ahold, 6

AHP (analytic hierarchy process), 79–80

Airbus, 179

aircraft industry, 179–181

air navigation, 21–23

Airways Corporations of New Zealand Limited, 21–23

alignment, strategic, see strategic alignment

alliance contracts, 163

alliances, 172–178

benefits of, 174

compensation structure in, 175

culture and communication in, 175–176

development of, 174

governance in, 176–178

in petroleum industry, 172–173

shared risk in, 174, 175

allies, 129

American Customer Satisfaction Index, 131

American Management Association, 90

Anadarko Petroleum, 57

analytic hierarchy process (AHP), 79–80

AOL Time Warner, 6

APIM, viii

APM, see Association for Project Management

Apple, Inc., 40–43

Armstrong, Neil, 133

Arthur ...

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