July 2023
Intermediate to advanced
164 pages
5h 42m
English
book
Essential Guide to Operations Management, 2nd Edition
by David Bamford, Paul Forrester, Iain Reid
Content preview from Essential Guide to Operations Management, 2nd Edition
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1 Operations Management in Context
Introduction
This chapter introduces the topic of operations management and outlines the structure and logic of the book. It defines some core theories, including the input–transformation–output model, the principles of value, the five key performance indicators (KPIs) of quality, speed, dependability, flexibility and cost and the four Vs framework of volume, variety, variation and visibility. It suggests ways of conceptualising the scope of operations management by considering the components of an operations system, the life cycle of products and the organisational scope of operations management. Finally, to better conceptualise the topic, it provides a synopsis on the evolution ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.