July 2023
Intermediate to advanced
164 pages
5h 42m
English
We have suggested that operations management comprises three essential components: (i) design of operations processes and the work of individuals; (ii) planning and control of operations once designs are in place and effective; and (iii) ensuring the quality of operations processes and (wherever possible) improving on these.
But these cannot be addressed in isolation. The essential element of effective operations management is the integration of these components. The book, therefore, contains three integrating ...
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