Figure4.0 Conceptual Model of Operations Management
Introduction
This chapter will introduce the topics of business intelligence and data analytics, with a section on operational analytics to demonstrate their pragmatic application and use. Business intelligence is an umbrella term that includes the applications, infrastructure and tools that enable the operationalisation of data – turning it into information to inform decision-making. Technology transfer can be defined as the transfer of knowledge relating to the design of processes, the provision of a service ...
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