ABOUT THE AUTHOR
Stefan H. Thomke, an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School (HBS). He has worked with global firms on product, process, and technology development; customer experience design; operational improvement; organizational change; and innovation strategy. Prior to joining the HBS faculty, he worked as an electrical engineer and a consultant at McKinsey & Company, where he served clients in the automotive and energy industries.
Professor Thomke has taught and chaired executive education programs on innovation, R&D management, product and service development, and operations, both at Harvard Business School and in company programs around ...
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