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Feedback (and Other Dirty Words)
book

Feedback (and Other Dirty Words)

by M. Tamra Chandler, Laura Dowling Grealish
June 2019
Beginner
168 pages
3h 46m
English
Berrett-Koehler Publishers
Content preview from Feedback (and Other Dirty Words)

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CHAPTER 3

WHAT SCIENCE TELLS US

WE’RE ALL FAMILIAR WITH President Franklin Delano Roosevelt’s Depression-era assurance that “the only thing we have to fear is fear itself.” Roosevelt understood how fear can paralyze, demoralize, and divide individuals and groups who need to pull together in the face of a collective threat.

When it comes to feedback, it’s not a collective threat we’re facing; it’s a collective opportunity to open new doors that lead to bigger and better outcomes. However, fear has long limited the important role that feedback should be playing in our working lives. And that fear is the result of feedback gone wrong. It’s paralyzed ...

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Publisher Resources

ISBN: 9781523085248