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Feedback (and Other Dirty Words)
book

Feedback (and Other Dirty Words)

by M. Tamra Chandler, Laura Dowling Grealish
June 2019
Beginner
168 pages
3h 46m
English
Berrett-Koehler Publishers
Content preview from Feedback (and Other Dirty Words)

INTRODUCTION

WE’VE GOT WORK TO DO

IF YOU ASK MEMBERS of any group of people—multinational corporations, sports teams, “mom and pop” businesses, rock bands, nonprofit boards, knitting clubs, you name it—they’re likely to admit that their organization pretty much sucks at feedback. Sure, I’ve met a few individuals who feel like they navigate the hazardous waters of feedback well, but at an organizational level we’re all pretty much adrift.

The depth of our collective angst over feedback has become obvious to me through my work in performance management during the past several years. In 2016, my first book, How Performance Management Is Killing Performance and What to Do about It, was published. Applying the concepts from the book, my PeopleFirm ...

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Publisher Resources

ISBN: 9781523085248