NOTES
CHAPTER 1
1. Marcus Buckingham, “Most HR Data Is Bad Data,” Harvard Business Review, February 9, 2015, https://hbr.org/2015/02/most-hr-data-is-bad-data.
2. Office Vibe, “The Global State of Employee Engagement,” https://www.officevibe.com/state-employee-engagement.
CHAPTER 2
1. Gerry Ledford, “Performance Feedback Culture Drives Business Impact,” i4cp, June 21, 2018, https://www.i4cp.com/productivity-blog/performance-feedback-culture-drives-business-impact.
2. Gretchen Spreitzer and Christine Porath, “Creating Sustainable Performance,” Harvard Business Review, January-February 2012, https://hbr.org/2012/01/creating-sustainable-performance.
3. Joseph Folkman, “The Best Gift Leaders Can Give: Honest Feedback,” Forbes, December 19, 2013, ...
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