SLIs and SLOs – setting goals

SLIs and SLOs are two paradigms that were brought to the computer science world by Google. They are defined in the SRE workbook (https://landing.google.com/sre/sre-book/chapters/service-level-objectives/) and are an excellent way to measure actionable items within your computing system. These measurements normally follow Google's four golden signals:

  • Latency: The amount of time a request takes to complete (usually measured in milliseconds)
  • Traffic: The volume of traffic that your service is receiving (usually measured in requests per second)
  • Errors: The percentage of failed requests over total requests (usually measured with a percentage)
  • Saturation: The measure of hardware saturation (usually measured by ...

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