Managed cloud versus unmanaged cloud

The cloud market has also diversified into two large segments—managed cloud versus unmanaged cloud.

In an unmanaged cloud platform, the infrastructure is self-served. In case of failure, it is the responsibility of the customer to have some mechanisms in place to restore the operations. Unmanaged cloud requires the customer to have the qualified expertise and resources to build, manage, and maintain cloud instances and infrastructures. Focused on self-serving applications, unmanaged cloud offers do not include support with their basic tiers.

In a managed cloud platform, the provider will support the underlying infrastructure by offering monitoring, troubleshooting, and around-the-clock customer service. ...

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