Chapter 4. Admin Basics and First-Time Provisioning
In Chapter 3, we considered 12 Data Cloud key value activities that contribute to data and AI democratization for the entire organization. We also learned how completing the foundational steps and building constituent components are critical to success and that change management is a necessary ingredient for a successful transition. Importantly, we realized the value of Data Cloud goes beyond traditional marketing use cases.
In addition, prior chapters informed us of how the pricing model for the Data Cloud platform changed to consumption based. We also discovered the importance of planning for an upcoming Data Cloud implementation as we evaluated options to deploy a Data Cloud platform within an existing core platform org or use a separate Data Cloud home org. We also reviewed topologies between Data Cloud and Salesforce CRM, Commerce Cloud, Marketing Cloud, and Marketing Cloud Personalization.
Planning for, architecting, and designing the roadmap for a Salesforce Data Cloud implementation are necessary activities for a successful implementation. Often, a Salesforce partner is enlisted to assist, especially for first-time Data Cloud implementations. Once the Data Cloud roadmap has been developed and validated, implementation can begin.
This chapter focuses on the first step of implementation: getting set up on the Salesforce Data Cloud platform. We’ll first learn about the different Data Cloud user personas because we’ll eventually ...
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