October 2026
288 pages
6h 32m
English
In 2020, the US airline industry collapsed almost overnight as the devastating spread of Covid-19 triggered sweeping travel bans and border shutdowns worldwide. Carriers grounded thousands of flights, and airports became overwhelmed with stranded travelers desperately searching for information as sudden cancellations turned terminals into scenes of confusion and distress. As conditions deteriorated, Delta Air Lines’s directors recognized that the company was confronting an extraordinary, even existential threat. With cash balances rapidly eroding and passenger demand falling by roughly 90 percent, the board understood that swift and decisive action would be essential for the airline’s survival.1
Delta’s ...
Read now
Unlock full access