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HBR Guide to Project Management (HBR Guide Series)
book

HBR Guide to Project Management (HBR Guide Series)

by Harvard Business Review
January 2013
Beginner to intermediate
192 pages
2h 37m
English
Harvard Business Review Press
Audiobook available
Content preview from HBR Guide to Project Management (HBR Guide Series)

Chapter 4

Dealing with a Project’s “Fuzzy Front End”

by Loren Gary

Project management used to be about driving out uncertainty. You nailed down all the deliverables at the outset and fine-tuned your specs so implementation could be as routine as possible. Sure, there were always a few surprises, but overall you had a pretty good idea of what to expect. In many of today’s complex projects, however— whether they involve new-product development, IT installation, or internal process improvement—uncertainty simply can’t be eliminated.

If you were retooling a shoe company’s manufacturing plant, says David Schmaltz, a Washington-based project management consultant, “perhaps only 10% of the work would be devoted to building the new production line, but ...

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Publisher Resources

ISBN: 9781422187319