HBR Guide to Being a Great Boss

CHAPTER 20

Managing a Hybrid Workforce

by Rebecca Knight

Your employees’ needs are always varied. But as many companies embrace a mix of in-office and remote work, your team members are likely contending with vastly different situations. As the leader, how do you manage these various circumstances while treating everyone fairly? What protocols can you put in place to ensure that the employees in the office are in sync with those working from home? And how do you remain flexible when plans change?

What the Experts Say

Having a team in which some employees are co-located in an office and others are doing their jobs remotely presents a number of challenges for managers, says Liane Davey, cofounder of 3CO ze Inc. and author of You First: Inspire ...