October 2001
Intermediate to advanced
144 pages
1h 44m
English
Good people are harder to find today, and harder to please, than ever before. One of your key responsibilities as a manager is to create an environment, physical and emotional, where people feel safe, secure, valuable, and respected. Your job as a manager is to create a great place to work.
To keep the very best people, you need to satisfy their emotional needs as well as their financial and physical needs. Each person has three major emotional needs in the world of work. These are for dependence, independence, and interdependence.
Dependence needs deal with the desire that everyone has to be part of something bigger than himself or herself. People want to belong to an organization or support a cause. They want ...
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