Learning Objectives

By the end of this chapter, you should be able to:

• List the criteria for selecting a facilitator.

• Outline the process to develop internal facilitators.

• Describe facilitation as a leadership process.

• List facilitation skills for leaders.

Effective facilitators use their interpersonal skills, the knowledge of the facilitation process, and the facilitation tools described in this course to make a difference in their organizations. Successful facilitators recognize that it can be beneficial to have other people with facilitation skills in the organization. Selecting facilitators requires finding people ...

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