By the end of this chapter, you should be able to:
• List the criteria for selecting a facilitator.
• Outline the process to develop internal facilitators.
• Describe facilitation as a leadership process.
• List facilitation skills for leaders.
Effective facilitators use their interpersonal skills, the knowledge of the facilitation process, and the facilitation tools described in this course to make a difference in their organizations. Successful facilitators recognize that it can be beneficial to have other people with facilitation skills in the organization. Selecting facilitators requires finding people ...