If you want to be a Time Master, then you must learn to control the telephone and not let it control you. It is curious that many people don't connect their own lack of time to how much time they allow to be wasted by the phone.
The purpose of this chapter is to highlight some common problems caused by both outgoing and incoming calls and to give you some simple tips to master the phone.
If you are chatting with your spouse or partner about your day and the phone rings, what do you do? Can you ignore it? Most people simply answer the phone and talk to the caller. Is this you? Are you a phone slave?
There are two problems with this. First, you are sending a message to the person you ...