June 2023
Intermediate to advanced
356 pages
5h 32m
English
Contrary to what might sound like common sense, you cannot optimize a system by optimizing each of its components in isolation. Troubles often hide in the interrelationships among a system’s components. Here’s a story of how looking at component metrics can cause you to lose attention on the overall goal you’re trying to achieve.
Patty wants to go to a conference. Here is her approved travel expense proposal. Each line item fits within the constraints documented in the Employee Handbook. Could you optimize it?
| Conference expenses | Amount | Description |
| Airfare | $1,250 | Airfare to/from conference city |
| Ground transportation | $60 | 2 taxi home/airport @ $30/ride |
| Rental car | $280 | 4 days @ $70/day |
| Hotel parking | $100 | 4 days @ $25/day |
| Conference parking | $100 | 4 days @ $25/day |
| Hotel | $540 | 4 nights @ $135/night |
| Meals, partial-day | $92 | 2 days @ $46/day |
| Meals, full-day | $122 | 2 days @ $61/day |
| Total | $2,544 |
The first thing I see is perhaps using a ride-share company instead of renting a car and paying for all the parking.
| Conference expenses | Amount | Description |
| Airfare | $1,250 | Airfare to/from conference city |
| Ground transportation | $60 | 2 taxi home/airport @ $30/ride |
| Uber | $240 | 4 days @ $60/day |
| Hotel | $540 | 4 nights @ $135/night |
| Meals, partial-day | $92 | 2 days @ $46/day |
| Meals, full-day | $122 | 2 days @ $61/day ... |
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