Chapter 1People and Culture

DOI: 10.4324/9781003454892-1

Bring your whole self to work. I don’t believe we have a professional self Monday through Friday and a real self the rest of the time. It is all professional and it is all personal.

Sheryl Sandberg

Focusing on the Individual within Organizational Culture

“Culture is what people do when no one is watching!” That was something Jack Welch discussed at an interview in the late 90s. Maybe it's an overly simplistic view of what culture is, but when you think about it, that makes a lot of sense. Culture is what people normally do without oversight.

If we dig a little deeper into what forms an organization's culture, we find it is a combination of attitudes, beliefs, values, expectations, ...

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