Chapter 5Lean Six Sigma Problem-Solving Framework
We cannot solve our problems with the same level of thinking that created them.
Albert Einstein
As alluded to earlier, there is no need to implement Lean Six Sigma until you have a stable system. Generally, when you have a misaligned organization, you have processes that are not repeatable or not well-defined. Consequently, there's little benefit to implementing something like Six Sigma since a lot of effort will be wasted. The first four chapters get us to the point where we have an aligned organization, and the people within it have clear roles and responsibilities. Their performances are assessable. Now we are ready to take the organization to the next level ...
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