Human Resources As Business Partner

Index

A

Ability testing, for recruitment, 74

Added value (AV), 37–38

Ageing workforce, 8

Apple, 41, 113

Asymmetrical organizations, 50–51

B

Bonus scheme, 7, 43–44, 89–92

Bradford formula, 31

Budgets, 8

Business process re-engineering, 63–71, 121

calculating added value, 66–68

creativity and innovation, 65–66

identify process to be examined, 64

measure and map the process, 65

work flow management, 69–71

C

Career development, 9

Cohort analysis, 102–103

Competence, 22–28

concept of, 22

definition of, 22

framework, 23–25

organizational requirement of, 23

setting and measuring results, 26

team leader, 25

units and their relationship, 24

Creativity, role of, 10–11

Critical thinking, 122

D

Dashboard, 35–38

added value, 37–38

key performance indicators ...