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IBM Cognos Business Intelligence
book

IBM Cognos Business Intelligence

by Dustin Adkison
May 2013
Intermediate to advanced
318 pages
6h 44m
English
Packt Publishing
Content preview from IBM Cognos Business Intelligence

Feedback and its role in the development process

End users need to have a voice throughout development. The first and possibly most important requirement in gaining user adoption is to give your end users a voice. Many businesses have embraced an approach where the business pays for new technology, thus giving them the ultimate voice, the yay or nay decision. While this is an effective way to increase user adoption from the onset, it also adds additional issues preventing what may be a best fit for the company and often creates a void where enterprise-wide solutions would best reside.

A more sensible way then to give your users a voice might be to provide a weekly vent session. When working at the large health insurance company, we provided weekly ...

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Publisher Resources

ISBN: 9781849683562Other