August 2001
Intermediate to advanced
240 pages
8h 28m
English
Paula Neal was counseled by the Security Director and Jenn Powers, the Chief Technology Officer on her actions. Paula assumed her decision to shut the firewall down was justified to ensure uptime at the Denver site -- but was informed she was not authorized to make that decision without coordinating the action with the other members of the Operations Department and her manager. She admitted her actions were wrong and promised to adhere to the policy governing changes to production systems. A management letter of reprimand was signed by both Brackett and Powers and placed in Neal’s personnel folder in Human Resources.
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