August 2001
Intermediate to advanced
240 pages
8h 28m
English
Content preview from Incident ResponseBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Summary
Think through the issues proposed in this chapter during the planning phase and be sure to clearly articulate them in the team’s plans. Further, like so many other issues regarding incident response, it is important to be flexible. Saying, for example, that Subsidiary X is not covered by this service is all well and good until Subsidiary X experiences a crisis. It has been our experience that these administrative issues, while important to understand and plan correctly, should be flexible during times of crisis. The team has to have a customer service orientation to the entire constituency in every sense.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.