August 2001
Intermediate to advanced
240 pages
8h 28m
English
Content preview from Incident ResponseBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Commercial Teams
The most recent type of incident response team, one that is gaining popularity, is the commercial for-profit team. Commercial teams work on a contract basis and provide technical, procedural, investigative, and legal support to their clients, as required. In an age of outsourcing entire IT organizations, the model of hiring a commercial team can be particularly attractive to companies that cannot afford to staff their own response teams or that simply seek the availability of additional support in preparation for crisis events. This staffing on demand concept works particularly well when coupled with existing internal staffing.
The services that commercial teams offer vary greatly, but the core services usually include the following:
- Around the clock, on-demand incident support
Typically, this consists of business-hour personnel availability with pager, cellular phone, or other off-hour connectivity to incident response staff.
- On-site incident response personnel available at the client’s request
Most professional incident response teams can have a team of their incident response experts on-site within a few hours, depending on travel time.
- A full suite of incident support services
Services may include technical, procedural, forensics, litigation, expert testimony, and legal/policy expertise.
- Expert and experienced technical personnel
Commercial teams offer personnel who are trained in incident response and constantly maintain their proficiency in the everchanging ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.