CHAPTER ELEVEN
Stories for Every Audience: Case Studies
Numbers Tell the Story
“Wow, these are great numbers, Dayna! Knowledge and skills are way up!” Fayette, Dayna’s manager, is reviewing the results of the compliance training she designed for cybersecurity. Dayna had been keeping her eye on the survey ever since the course was released a month and a half ago. Employees still had another week to complete the course, but most had taken the course and she wanted to share the preliminary numbers with Fayette. She scans her copy of the results.
Figure 11-1. Survey Results
The Before Training and After Training numbers show an increase in confidence ...
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