c. If I get a meal in a restaurant that is not up to standard I
usually end up eating it or leaving it rather than complaining
and risking making a fuss
d. If I am not satisfied with a restaurant meal I usually point this
out to the waiter and ask if he or she can take this up with the
kitchen staff in order to rectify the problem
6.
a. Whenever I ask for something I try to keep my request as
specific and straightforward as possible
b. When asking for anything, ‘please’ and ‘excuse me’ are very
effective words
c. It is important to ask with authority
d. Empathy and sensitivity are very important when, for
example, asking a friend to repay an overdue loan ...