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ITIL 4 Digital and IT Strategy (DITS) - Your companion to the ITIL 4 Strategic Leader DITS certification
book

ITIL 4 Digital and IT Strategy (DITS) - Your companion to the ITIL 4 Strategic Leader DITS certification

by Claire Agutter
September 2024
Beginner to intermediate content levelBeginner to intermediate
276 pages
4h 1m
English
IT Governance Publishing
Content preview from ITIL 4 Digital and IT Strategy (DITS) - Your companion to the ITIL 4 Strategic Leader DITS certification

CHAPTER 2: KEY CONCEPTS

In this chapter, we’ll study key concepts that support the creation and management of digital and IT strategies. This chapter includes:

Digital technology;

Digital business;

Digital organisation;

Digitisation;

Transformation;

Products and services and their management;

Strategy tiers; and

Business models.

Digital technology

Digital technology is “any technology that digitizes something or processes digital data. Digital technology refers to information technology (IT) and the parts of operational technology (OT) that have been digitized. It also depends on the use of communications technology. Thus, digital technology refers to the merging of IT, OT and communications technology to achieve levels of functionality ...

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Publisher Resources

ISBN: 9781787784284Publisher Website