September 2024
Beginner to intermediate
276 pages
4h 1m
English
In this chapter, we’ll look at how to take your strategy from ‘on the page’ to being fully implemented in the organisation. This includes:
• Defining operating models for digital organisations;
• The architecture management practice;
• The workforce and talent management practice;
• Leadership skills in a digital organisation;
• Approaches for strategy coordination and implementation;
• The parallel operating model;
• Assessing a successful digital and IT strategy; and
• Digital transformation activities.
An operating model is defined within the ITIL publications as a “conceptual and/or visual representation of how an organization co-creates value with its customers and other ...