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ITIL 4 Digital and IT Strategy (DITS) - Your companion to the ITIL 4 Strategic Leader DITS certification
book

ITIL 4 Digital and IT Strategy (DITS) - Your companion to the ITIL 4 Strategic Leader DITS certification

by Claire Agutter
September 2024
Beginner to intermediate content levelBeginner to intermediate
276 pages
4h 1m
English
IT Governance Publishing
Content preview from ITIL 4 Digital and IT Strategy (DITS) - Your companion to the ITIL 4 Strategic Leader DITS certification

CHAPTER 8: IMPLEMENTING A DIGITAL AND IT STRATEGY

In this chapter, we’ll look at how to take your strategy from ‘on the page’ to being fully implemented in the organisation. This includes:

Defining operating models for digital organisations;

The architecture management practice;

The workforce and talent management practice;

Leadership skills in a digital organisation;

Approaches for strategy coordination and implementation;

The parallel operating model;

Assessing a successful digital and IT strategy; and

Digital transformation activities.

Operating models

An operating model is defined within the ITIL publications as a “conceptual and/or visual representation of how an organization co-creates value with its customers and other ...

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Publisher Resources

ISBN: 9781787784284Publisher Website