October 2019
Intermediate to advanced
384 pages
8h
English
Content preview from Key Performance Indicators, 4th Edition
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Acknowledgments
I would like to acknowledge all the medical staff at Capital & Coast District Health Board, Wellington, whose dedication is greatly assisting my wife in her battle against cancer. Their professionalism and teamwork had a profound impact on me, and lessons gathered have filtered into my work.
This book has been influenced by the readers and clients who have had faith in this methodology and embedded it into their enterprises. Their feedback on earlier chapter drafts has been invaluable.
A special thanks goes to my wife, Jennifer, and my researcher Ahad, who have assisted me in the important quality assurance steps.
As an author, my views have been shaped by the great writers of the past. To all those referenced in this book I am so grateful that you shared you wisdom to us all.
In my journey I have been guided by a cluster of mentors whose advice and direction has been most valuable. These include Reg Birchfield, Jeremy Hope, Harry Mills, Nathan Donaldson, Robert Russell, and Christoph Papenfuss.
I must also thank all those readers who, after reading this edition, decide to do something in their organization. I hope this book and accompanying templates help you leave a profound legacy. It is my fervent hope that we together can change the way leading organizations around the world measure, manage, and improve performance for the benefit of all concerned.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.