
3
1Chapter
The Synergy between
Knowledge Management
and E-Learning
Jay Liebowitz and Michael S. Frank
Introduction
Both fields, knowledge management (KM) and e-learning, seem to be evolving over
the years. KM, although coined in the early 1980s, deals with how best to leverage
knowledge internally and externally in order to stimulate innovation, build a sense
of community, preserve the institutional knowledge base, and promote internal
and external organizational effectiveness. Although collaboration and integration
seem to be the buzzwords being used in KM circles, the next phase of KM will
highlight continued use of Web 2.0 and social networkin ...