April 2023
Intermediate to advanced
450 pages
15h 22m
English
book
Leadership in Public and Nonprofit Organizations, 4th Edition
by Montgomery Van Wart, Paul Suino, Pamela S. Medina
Content preview from Leadership in Public and Nonprofit Organizations, 4th Edition
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CHAPTER 13People-Oriented Behaviors
People-oriented competencies are so central to leadership that sometimes they are considered essentially synonymous with it (e.g., Mintzberg, 1973). The Ohio State studies define “people-oriented” behavior or “consideration,” a behavioral competency cluster that evolved in the 1950s, as supportiveness, friendliness, concern, and inclusiveness (Hemphill & Coons, 1957). The University of Michigan study also emphasizes “relations-oriented” behavior, which includes helpfulness, trust, thoughtfulness, delegation, and recognition.
Seven people-oriented competencies are discussed in this chapter: consulting; planning and organizing personnel; developing staff; motivating; building ...
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